WATSON'S HOUND LOUNGE CORP.
Dog Daycare & Grooming in Kelowna, BC
Please register online prior to your pups first day of daycare. Please bring proof of vaccinations when you come on their first day or email it to us ahead of time at firstname.lastname@example.org.
By registering online you agree to the Rules and Regulations stated below.
Book Services Online
Book you dog in for daycare online!
If you would like to see you current and past purchases, or update your information, you can login to do so. If we set up your account, your username is your 'lastnamefirstname' and password is your postal code (all capital letters and no space).
Once you have installed the app:
-press device manager
-*press the white text to change the Login Type from”Device ID” to “IP/Domain”
Copy the Address, Client Port and User Name. Ask us for the Password.
RULES AND REGULATIONS
Our Mission is to provide furry family members with a stress free, kennel free environment, that is large, clean, safe, and where there is human contact at all times.
The purpose of WATSON’S HOUND LOUNGE CORP. is to provide a fun and stimulating social environment for dogs. To ensure the health and safety of your pet and of our other guests, we require all of our clients comply with the following rules and regulations.
Application: By completing our application and attending Watson's Hound Lounge Corp. you agree to our Rules and Regulations as well as our Acknowledgement Waiver and Limitation of Liability.
Abandonment: In the event that the owner/agent/guardian abandons his/her dog while being cared for at Watson's Hound Lounge Corp., Watson's Hound Lounge Corp. reserves the right to transfer care of the animal to the SPCA.
Behavior: We do not accept reactive or aggressive dogs. If a dog becomes aggressive or develops unacceptable behavior we reserve the right to remove the dog. The health and safety of all our clients is our main focus.
Bully Breeds - Due to high energy and level of play there are limited spots available for bully breeds. We are not currently accepting any new bully breed dogs at this time, however, the website will be updated when spots open up. This includes the following breeds:
American Pit Bull Terrier
Dog de Bordeux
Miniature Bull Terrier
Olde English Bulldog
Daycare: In order to ensure the safety and happiness of all of our guests, we use the first day as an assessment day. You will be expected to pick your dog up during the day if our environment is not a good fit for your dog and will be charged for a regular full day of daycare.
Emergencies: In the event of an emergency we will call you before we take your dog to a vet therefore it is imperative that we have up to date emergency contact information on file.
Food: All dogs must eat at least one hour prior to attending daycare or grooming. We do accommodate feeding lunches to dogs that require lunch.
Health: All dogs must be in good health. Owners will need to certify that their dog(s)is/are in good health and have not been ill in the last 30 days. On admission, all dogs must be free from any condition that could potentially jeopardize other dogs. (eg. Puppy papilloma, lice, fleas, coughing or colds). Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health in order to be admitted or readmitted. Once admitted, please alert staff to any change in your dog’s health that requires medication, even if we will not be required to administer it. If your dog is not feeling well, i.e. vomiting or diarrhea, please do not bring him/her to daycare.
Hours: Monday to Friday from 7:30am - 5:30pm. Saturday 9:00am - 5:00pm.
Hygiene: All dogs must be clean and in good condition before entering Watson’s Hound Lounge. If it is determined that the dog will need a bath before entering, the owner will have the option to agree to the bath at their expense, or the dog will not be permitted to enter.
Identification: All dogs must have a tag with their name and contact number on it as well as a current dog license.
Lobby Hours: Our reception area is open from 7:30am to 9am and from 4pm to 5:30pm. We will close the reception and retail area between 9am and 4pm to play with the dogs! We will always be available for clients between those hours, just ring the doorbell!
Payment: We will accept Cash, Debit, VISA, MasterCard, and AMEX. Payment can be made upon drop off or pickup of your dog. All services and products must be paid for at the time of purchase. No accounts will be made for products or services rendered.
Pick Up: We require a list of all people approved to pick up your dog. Staff will check ID upon pick up. Dogs must be picked up by 5:30pm. If you are running behind, we do require a phone call. There will be an additional charge of $1 per minute after 5:30pm.
Puppies: Puppies must have their second set of vaccinations before entering daycare.
Rates: There are daily daycare rates and prepaid packages available. Prices do not include GST. Once purchased Daycare packages are non-refundable but can be transferable to another client.
Sex: All dogs must be spayed or neutered by eight months of age. Some exceptions may apply.
Vaccinations: We require proof of Distemper (CDV), Parvovirus (CPV), Infectious Hepatitis (ICH), Parainfluenza, (CPI) as well as Flea, Lice, Tick prevention. Please bring in proof when you come or ask your vet to email it directly to us. We do accept a current Titers test. We recommend Rabies and Bordatella, however, we understand that there are more strains of kennel cough then vaccines for it, meaning, even dogs with the vaccine are still vulnerable to get a strain. Please consult your veterinarian for guidance on what is best for your dog regarding Rabies and Bordatella. Any pets entering the facility with lice or fleas will be sent home at the owners’ expense.
Watson’s Hound Lounge Corp. reserves the right to refuse any dog.
ACKNOWLEDGEMENT WAIVER AND LIMITATION OF LIABILITY
In consideration for Watson's Hound Lounge Corp. (Watson's Hound Lounge) agreement to carry out certain services for my dog, I hereby acknowledge and agree as follows:
I will be completely responsible for the actions of my dog if it causes any damage whatsoever, including but not limited to property damage, injury to other dogs or injury to people while in the care of Watson’s Hound Lounge.
I agree to indemnify Watson’s Hound Lounge, for any loss, costs, damages or expenses of any kind whatsoever that it may suffer as a result of me or my dog while in the care of Watson's Hound Lounge.
I will immediately advise Watson’s Hound Lounge of any problems with my dog that could affect its behaviour, health or suitability for on and off-leash activities.
In the event of illness or injury, I authorize Watson’s Hound Lounge to take my dog to the veterinarian clinic that I have provided information for. I agree to pay all veterinarian costs for care required or advised, in the opinion of the veterinarian. Watson’s Hound Lounge will try to contact me at the telephone numbers I have provided if my dog must be taken to the veterinarian. If I am unreachable at the numbers provided, Watson’s Hound Lounge is authorized to contact the emergency contact I have provided and I agree to pay for all such care.
I understand that having my dog in the company and environment of other dogs may involve risks regarding the contraction of illness not preventable by regular vaccinations. I agree that I will not hold Watson's Hound Lounge responsible in the event that my dog contracts any illness.
I acknowledge that Watson's Hound Lounge will not be liable to me for any loss, costs, damages or expenses of any kind whatsoever, including without limitation any claim, loss, damage or expense relating to the services provided to me or my dog, which I or it may suffer, sustain, pay or incur, except to the extent that such loss, costs, damages or expenses are caused by the gross negligence or willful acts or omissions by Watson's Hound Lounge. Notwithstanding anything herein to the contrary, the liability of Watson's Hound Lounge will be limited to the value of the services provided. Watson's Hound Lounge will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages occurring out of or in connection with its performance or non-performance of the services (including fundamental breach).
I certify that I have read and understand the rules and regulations set forth herein and that I have read and understand this agreement. I agree to abide by the rules and regulations and accept all the terms, conditions and statements of this agreement and confirm the truthfulness of the contents of the Application completed by me. I am of the full age of eighteen years of age.
Although we carefully screen all applicants, occasionally we discover that this is not an appropriate environment for every dog. Watson’s Hound Lounge Corp. reserves the right to permanently remove a dog from daycare at any time. In the event your dog is unable to return due to behavior issues, daycare packages are not refundable, only transferable.